Privacy Policy
This Privacy Policy explains how BizFlow, powered by NobleStack Africa, handles personal and business information when users create accounts, record business activity, manage customers, issue receipts, and use Pro features.
1. Who we are
BizFlow is a business management system operated under the NobleStack Africa brand direction. The platform helps business users record sales, expenses, debts, customers, receipts, inventory, stock movements, and product sales.
2. Information we collect
Depending on how you use BizFlow, we may collect or process:
- Account details such as name, phone number, email address, password credentials, plan status, and account activity.
- Business details such as business name, phone number, logo, M-Pesa details, address, business type, and WhatsApp contact.
- Operational data such as sales, expenses, debts, customers, receipts, products, inventory, stock movements, and product sale records.
- Customer data entered by business users, such as customer names, phone numbers, payment references, and transaction notes.
- Technical data such as device/browser details, IP address, login/session activity, and security logs where necessary.
3. How we use information
We use information to:
- Create and manage BizFlow accounts.
- Provide sales, expense, debt, customer, WhatsApp receipt, inventory, and reporting features.
- Generate business receipts, statements, reports, and branded documents.
- Support account activation, Pro upgrades, billing confirmation, and customer support.
- Improve platform reliability, security, performance, and user experience.
- Comply with applicable legal, tax, accounting, security, or regulatory requirements.
4. Business user responsibility
Business users are responsible for the accuracy of the customer and transaction data they enter into BizFlow. If you enter your customers’ details into the system, you should ensure that you have a lawful reason to collect and use that information.
5. WhatsApp, receipts, and reports
BizFlow may generate WhatsApp messages, receipt links, PDF-style receipts, business reports, inventory summaries, and other communication content. The business user decides when to send those messages or share those links with their customers.
6. Email and report communication
BizFlow may request an email address for account communication, future password recovery, product updates, and optional business reports. Automated reports should only be sent where the user has requested or opted into that feature.
7. Sharing of information
We do not sell personal data. We may share or process data only where necessary for:
- Hosting, technical infrastructure, maintenance, and security operations.
- Customer support and account activation assistance.
- Payment confirmation and business operations requested by the user.
- Legal, regulatory, accounting, tax, fraud-prevention, or security obligations.
8. Data security
We take reasonable technical and organisational steps to protect BizFlow information. However, no digital system is completely risk-free. Users should protect their passwords, devices, and access credentials.
9. Data retention
We retain information for as long as needed to provide BizFlow services, support account records, maintain business history, comply with legal obligations, resolve disputes, prevent abuse, and keep operational backups.
10. Your rights and choices
Subject to applicable law, users may request access, correction, update, or deletion of personal information where appropriate. Some business records may need to be retained for accounting, legal, audit, or fraud-prevention reasons.
11. Changes to this policy
We may update this Privacy Policy as BizFlow grows. The latest version will be available on this page. Continued use of BizFlow after updates means you accept the updated policy.
12. Contact and support
For privacy or account questions, use the BizFlow support/activation channels provided inside the system, or contact NobleStack Africa support through the official BizFlow communication channels.